Billing & Subscription Policy

Last updated: September 2026

1. Free Trial

Student Accounts begin with a 90-day free trial. No payment is required during the trial period. Users may cancel at any time before renewal.

2. Subscription Pricing

StudyHome365 Pro is $20/year, billed annually. StudyHome365 Student is $50/year for verified students (.edu email or admin approval), billed annually. Free trials are offered during the beta period: a 90-day Founding Family trial and a 30-day standard trial. Trials convert to a paid subscription or read-only mode. During beta, the FOUNDERS20 code offers a one-time $20 lifetime Founding Family Bundle. Accepted payment methods include credit/debit card or approved digital payment services.

3. Renewal

Subscriptions renew automatically unless canceled. Renewal notifications are sent 30 days prior to billing. Users may disable auto-renewal at any time from their account settings or the Stripe customer portal.

4. Refunds

Refunds may be issued only when: a billing error occurs, duplicate charges are identified, or a user cancels within 7 days of renewal. For all other cases, cancellation prevents future charges but does not refund past payments.

5. Failed Payments

If payment fails, the account enters a grace period and access to premium features may be limited. After 60 days of non-payment, the account may be closed.

6. Cancellation

Users may cancel subscriptions at any time through their account settings or the customer portal. Cancellation prevents future charges but does not refund past payments unless covered under the refund policy above.

7. Account Suspension

Non-payment or failed billing attempts may result in temporary suspension, loss of access to Planner, Attendance, Community, Portfolio, and Academy, and permanent closure after 60 days of non-payment.

8. Contact

For billing questions, call (419) 705-6308, email contact@studyhome365.com, or reach us through the Contact page in the app.

Mailing address: 2655 Flamingo Lane, Fort Lauderdale, Florida [ZIP CODE — To be provided]